Accident in a Public Place*

Beauty Salon Injury Claims*

If you've been injured at a beauty salon due to someone else's negligence, you may be entitled to seek compensation. This can occur when the person or people responsible for your safety and well-being fail to fulfil their duty of care, that led to injuries in the department.

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What Actions Should You take After The Incident?

Immediately after the accident, seeking prompt medical attention is crucial. In severe cases, calling an ambulance could be necessary, however, if the injury seemed less severe, consulting your family doctor or GP is advised. In the event of a reaction to adhesive from eyelash extensions, eyelash tint, hair colour, or other beauty products, seeking prompt medical attention is crucial.

Timely medical attention is crucial in addressing allergic reactions, as they can lead to severe health complications. Delaying medical treatment may impact your ability to file a personal injury claim. To evaluate your eligibility for compensation regarding an allergic reaction from a beauty treatment, further details about the treatment context are necessary. We recommend consulting our personal injury solicitors to assess your case and determine the potential for making a claim related to allergic reactions in the beauty salon.

Additional steps that should be taken after receiving medical treatment include as follows:

  1. Prompt medical care is crucial, even if an ambulance wasn’t needed. The treating medical professional’s records of your injury and treatment are vital for a personal injury claim.
  2. Gathering witness information, acquire statements from individuals who were on the scene during the incident. Their firsthand testimonies can offer valuable perspective into the chronological progression of events and any instances of negligence that transpired.
  3. Taking photos of the accident scene using your phone. Two photos should be taken of the injury sustained, one from a reasonable distance for visibility of the injury and one up close image to identify detail.
  4. Another important action is ensuring that the salon has recorded your injury in their accident report book, if one is available.
  5. Identify all parties involved in the incident, including salon staff, management, and third parties. Clearly outline their roles and duties for precise liability evaluation. To establish liability, illustrate the salon’s owed duty of care, their breach of that duty which resulted in your harm, and requisite negligence by demonstrating the expected care standard to be received.
  6. File a claim by contacting a member of our personal injury team as soon as possible after you have sustained your injury.

Important information to note regarding your beauty salon injury claim before seeking advice from a member of our team.

It is highly recommended to contact an experienced solicitor from our personal injury team as soon as possible after the accident to assess your case’s eligibility for compensation related to the injury that took place at the beauty salon. They can provide expert guidance, assess the viability of your claim, and often offer a consultation to address any concerns you may have.

While pursuing this course of action, it is crucial to maintain awareness of the legal constraints governing the submission of claims and to be knowledgeable about the precise time limits associated with the acceptance of your case.

Furthermore, it is important to note that claims typically adhere to a two-year deadline starting from the date of the incident in Ireland. Similarly, if you can demonstrate that an injury arising from a hair salon occurrence didn’t show immediate effects, the commencement of the two-year duration will occur once the injury starts affecting the individual involved. In comparison, regarding injuries sustained by children, the claim can be lodged at any point before they reach the age of 18, and an additional two-year span commences once they become 18 years old.

Common claims and discovering who is liable for your injury.

Common situations where compensation may be sought include allergic reactions to treatments, cuts or burns caused by tools like hair dryers and straighteners, slip-and-fall accidents, and damage from faulty cosmetic products.

The most common claims consist of:

  • Eyelash tinting, which can result in excessive redness, swelling, or damage.
  • Additionally, lip and facial waxing can lead to excessive redness or scarring.
  • Another common claim arises from intense pulse light (IPL) laser treatment, which has the potential to cause severe skin damage.
  • Hair that has been harmed due to a poorly executed treatment resulting from the negligence of the salon owner or staff member.

Finding Out Who Is Liable For Your Injury.

If you’ve been hurt in a beauty salon due to third party negligence, you might have the right to pursue compensation. This could apply if those responsible for your safety neglected their duty of care, leading to your injury. In cases where the injured party suffers from a cut or burn in a beauty salon, it is evident that the negligent party failed in their duty to maintain a clean and safe environment. However, should the accident be at cause to another client or customer of the salon, such as an accidental spillage, the salon owner has the right to absolute duty of care, where they will not be liable as they did not have sufficient time to become aware of the hazardous situation.

The salon owner, who had a responsibility to prioritize the health and safety of their customers, can be held liable for such injuries. By making a claim against the salon owner, the injured party is likely eligible for compensation for their beauty salon injury. This can be further examined through the comprehension of vicarious liability; In Irish common law, employers are held responsible for their employees’ actions during work under vicarious liability, as established in the Equal Status Act, 2000. The Employment Equality Acts 1998-2011 extend this liability to discriminatory acts unless reasonable preventive measures were in place. This doctrine holds employers accountable for their employees’ actions which resulted in client injury while on the job. In practical terms, this offers a useful way for injured individuals to seek compensation, often more viable than pursuing the individual employee.

If you were injured due to the negligence of beauty salon staff, you may be eligible for compensation. The staff should have been aware of the risks and taken precautions to prevent accidents. For instance, if a burn occurs from the excessive heat of hair tools, and the hairdresser proceeded despite knowing the potential danger, the salon can be held liable for the damages due to their negligent behaviour and failure to exercise proper caution.

The Salons Legal Obligations Regarding Duty Of Care

Comprehending the salons legal obligations in their service is a vital aspect that will prove to assist you when filing your injury claim. Foremost, a duty of care is a legal obligation that requires individuals to provide a reasonable level of care. This obligation extends to the salon premises, which must be kept free from potential hazards that could cause harm, as well as the treatments offered.

In beauty salon injury cases, negligent behaviour may occur when the salon or its employees don’t meet the expected standard of care, causing harm to clients. This can involve improper techniques, products, equipment, or lack of safety measures. Negligence is crucial here as it underpins legal claims seeking compensation for injuries caused by the salon’s failure to uphold a proper duty of care. Staff members must receive adequate training and be competent in performing treatments that carry a risk to customers.

The duty of care requires the salon manager to take all necessary measures to prevent customer injuries and to avoid breach of duty, essentially meaning the failure to meet the expected level of professionalism and standard of care. To establish the negligence of the salon staff that led to injury, the plaintiff is required to present evidence of concrete damages or injuries that have occurred as a direct outcome of the defendant’s negligence. These damages can encompass physical, emotional, or financial harm.

How Should Salon Owners Ensure Client Safety?

Effective Training

To ensure duty of care in a beauty salon, staff should anticipate and prevent customer injuries. They should inquire about allergies before treatments and receive thorough manufacturer-provided training. This training covers proper patch test procedures to minimize injury risks. Cleaning the client’s skin before patch testing, especially if lotion is applied, ensures accurate results, and removes any potential barriers. Following these guidelines prevents harm and enhances client safety.

Skin Patch Tests

Performing a skin patch test prior to a treatment is vital for preventing severe reactions to beauty products. Although not necessary for every product, it is known that tints, colours, and adhesives can trigger allergic reactions. Customers should be provided with this test and its purpose should be clarified. It’s important to acknowledge that sensitivity to tints and dyes can develop over time, thus patch testing cannot eliminate all claims. However, if salons can demonstrate professional conduct and proper patch testing, it may lead to a significant reduction or complete avoidance of claim settlements.

What If You Refused A Skin Patch Test?

To prevent reactions or allergies to eyelash tint or hair dye, it is recommended to perform a skin patch test 24-48 hours prior to the treatment. While a duty of care is owed to customers, it is ultimately the customer’s responsibility to take necessary precautions in minimizing the risk of injury. If a skin patch test is offered but rejected, severe reactions to beauty products are likely to be attributed to the customer’s failure to take appropriate measures. When a client refuses a patch test, it is essential for salons to emphasize the importance of allergy testing. If the customer remains unwilling to comply, salon staff should decline to provide the treatment.

Brief Insight Into Expected Compensation

Sustaining an injury in a beauty salon may be a traumatising experience and may take a toll on your personal life and daily experiences. Certain accidents, particularly in beauty salons where injuries like cuts or burns can occur, are clearly due to the negligence of the responsible party. This party had a duty to ensure a clean, safe environment and prioritize the victim’s well-being.

If the injured individual files a claim against the negligent salon owner, they’re likely eligible for compensation due to the breach of duty. This could involve the salon’s staff not meeting their duty of care, the salon’s poor professional performance, or even a product malfunction. If negligence is proven, you could seek compensation for medical expenses, emotional distress, and lost income. To establish your eligibility and potential compensation, consult one of our personal injury solicitors promptly.

An injury suffered by a salon staff member during work would also qualify them for compensation in the event of a beauty salon accident. If their employer neglected their duty of care, the staff member could rightfully file a claim.

Compensation types in beauty salon injury cases you can expect to receive:

If you were involved in a beauty salon accident and required medical care, you could receive compensation that covers medical expenses, treatments, medications, and ongoing healthcare. The incident may have also impacted your mental well-being, resulting in compensation for addressing physical and emotional distress, disability, or disfigurement. Additional compensation for psychological trauma might be provided.

Moreover, if the injury prevented you from working, you could potentially receive reimbursement for lost income or reduced earning capacity. In more serious cases, compensation could extend to anticipated future income loss and the lasting impact on your earning potential. However, if your actions contributed to the injury, your compensation might be reduced. Consulting a legal professional can help you navigate these complexities and pursue rightful compensation.

It is vital that you follow the appropriate steps when making a claim such as collecting evidence, documenting expenses and losses and determining liability for your injury for a strong compensation claim.

Seeking guidance from one of our skilled solicitors or by visiting Compensation Claims Estimator | Tracey Solicitors LLP can offer clarity on the potential compensation available for your specific beauty salon injury case.


What to do after an accident in a public place*?

Following an accident in a public place, there are a number of steps you should follow:

  1. Seek medical attention

    Your health is your wealth and should be your first priority. Immediately after a public place accident, take a second to assess yourself to determine if you have any injuries and seek the relevant medical attention. If you have sustained a serious injury ensure that you contact an ambulance to attend the scene.

    For minor injuries, you must remember that minor injuries where you ‘feel fine’ could progress to a more serious injury in the future. In this case it is always better to be safe than sorry and advisable that you go to your nearest accident and emergency (A&E) or local GP to be checked out.

  2. Report the accident

    If you have an accident in a public place it is important to report it to the persons who are in charge of the upkeep of property.

    Examples of such are:

  3. Identify any witnesses

    If possible, try to collect the contact details of anybody that witnessed the accident. This may be of good use if you do decide to pursue a public place accident claim. It is also useful to find out if there is any CCTV in the area where the accident happened.

  4. Document the incident

    It is important that you collect all the relevant information in connection with your accident:

    • How the accident happened
    • Details of any witnesses
    • If there are any CCTV recordings of the accident
    • Take pictures of where the accident happened and what caused you to slip, trip or fall
  5. Speak to a public place accident solicitor

    If you are considering moving forward with a public place accident claim for any personal injuries sustained it is advisable that you speak with a public place accident claims solicitor as soon as possible. If you are proceeding with a claim, the first step will be submitting your claim to the Injuries Board for assessment. A public place accident solicitor can help you in preparing your application to the Injuries Board and ensure that you follow the process in the correct format, meaning that you can move forward with your claim quickly without unnecessary delays.

    It is important to remember to keep copies of any expenses that you have incurred as a result of the accident. It is also imperative to retain copies of medical reports or incident report forms where possible as you will need them when making a claim.

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How do I make a claim?

Once you have gathered most of the relevant information in relation to your injury it is then time to move forward with your claim. It is important to use a specialist public place accident solicitor to help you with this.

  1. Prepare information for a solicitor

    When you decide you want to move forward with your claim it is important to have as much as possible of the relevant information to hand when contacting a solicitor. Some of the important information to have on hand at this point is:

    • Date of the accident
    • Location of the accident
    • Details of who/what caused the accident
    • Specifics of what happened
    • Who did you report the accident to?
    • Copies of any booking receipts or information you have
    • Is there CCTV that may have captured the accident
    • Details of your injuries
    • Details of hospital or GP attended
    • Any pictures you may have taken of the scene of the accident and/or your injuries
  2. Solicitor becomes your trusted advisor

    As a solicitor is aware of the claims process they can avoid any legal bumps in the road you might encounter if you looked after this matter yourself. It is their job to be your trusted advisor on all legal matters throughout your case.

  3. Solicitor obtains a medical report

    One of the most important documents in your case is a medical report. Your solicitor will ask for your doctor’s or hospital details so they can obtain a report on your injuries. This report will then be used to allow us to progress your case.

  4. Solicitor prepares the Injuries Board application

    As soon as your solicitor has gathered all the information, your accident claim will be submitted to the Personal Injuries Assessment Board for assessment. Your solicitor will do this for you. Once the Injuries Board assess your claim, they will revert with a suggested settlement amount to your solicitor. At this stage you have a choice to accept the Injuries Board assessment or reject it and move to the next steps.

    At this point one of two scenarios will unfold:

    a. If both you and the other party accept the Injuries Board assessment, your case is settled and the person at fault will be ordered to pay settlement to you.

    b. If either you or the other party reject the Injuries Board assessment, then you move to the next stage and your solicitor will issue legal proceedings.

  5. Possible case outcomes

    Before you start to concern yourself with court and everything that comes with it, it’s important to understand that only a very small percentage of cases actually make it to a courtroom.

    Settlement meetings will be arranged where a settlement can be negotiated. Most cases are settled at this point prior to a court hearing date without you ever having to step foot into a courtroom and remember it’s your solicitor’s job to be with you every step of the way, right beside you to ensure that your best interests are met at all stages. Your solicitor is to be your trusted advisor throughout the process and this allows you to focus on your recovery, as they focus on settling your case.

At Tracey Solicitors LLP, we make law accessible to all – regardless of your knowledge or experience with the claims process. For more information and a confidential discussion on your accident, phone 01 649 9900 or email ask@traceysolicitors.ie to tell us about your case, where you can speak with a member of our team straight away.

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Case Settlement

If you are to proceed with a rental property accident accident claim you may be entitled to recoup costs to you as a result of the accident. This is along with added expenses you may have incurred, these claims are called damages:

General Damages

General damages are non-financial damages such as pain and suffering and/or physical and emotional injuries following an accident.

Special Damages

Out of pocket expenses incurred as a result of an accident in a rental property. For example, loss of earnings, medical bills, and added travel costs as a result of the accident, for example, travel to and from a hospital. Learn more about Special Damages.

What are the Legal Time Limits?

The statute of limitations are the legal time limits on how long you have to make a claim — these vary depending on the situation. The general rule for most personal injury cases is that the person has two years from the date of the accident or date of knowledge of the accident to make a claim for compensation. Contacting a solicitor to discuss your case will help you in determining how long you have left to make a claim.

Learn more about Time Limits

About Tracey Solicitors LLP

We draw on more than 35 years of experience in personal injury law to provide you with expert advice and legal services.

We’re here to help you with your claim, and will work with you to ensure you understand every step of your legal journey.

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