Luas Accident Claims*

We can help with your Luas Accident Claim*

If you or a family member have been involved in a Luas accident* it is imperative that you talk to a solicitor if you wish to pursue a claim.

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We’re here to help. Call us today on +353 1 649 9900

Involved in an Accident on the Luas?

Being involved in a Luas accident*, regardless of how serious the accident* was, can be a traumatic experience – especially if you have sustained any injuries. In cases where you are involved in a public transport accident* that was not your fault, there may be a legal remedy. This legal remedy you can seek by way of a Luas accident claim*.


Common Luas Accident Claims*

The Luas is a popular means of transport in Dublin and an easy way to get around the city. It is used by thousands of people throughout the country on a daily basis. With the number of people using the Luas growing and with the new cross-city Luas it is important to be aware that accidents can happen. Luas accidents do not just involve passengers but also pedestrians and other road users. As a result of this, it can be difficult to determine who is liable for the cause of the accident.

Transdev is the public transport operator which operates the Luas. They work with Transport Infrastructure Ireland to ensure the safety of both passengers and drivers on the Luas in relation to both the Luas and the tracks. A common cause of an accident could be a failure to maintain the Luas tracks or the actual carriages of the Luas. This could lead to an electrical fault or broken chairs on the Luas which is a potential hazard which could lead to injuries being sustained. They have a responsibility to maintain all transport infrastructures used by the Luas and should be carrying out frequent assessments of electrical equipment and overhead wires so that an accident does not occur. They may be found liable if an accident occurs as a result of poor maintenance or broken or faulty equipment.

The most common Luas accident claims* are:


What do I do if I'm involved in a Luas accident*?

Following a Luas accident*, there are a number of steps you should follow:

  1. Seek medical attention

    Your health is your wealth and should be your first priority. Immediately after a Luas accident*, take a second to assess yourself to determine if you have any injuries. Then check if anybody else involved in the accident need medical attention. If you or anyone else involved has sustained a serious injury ensure that you contact an ambulance to attend the scene.

    For minor injuries, you must remember that minor injuries where you ‘feel fine’ could progress to a more serious injury in the future. In this case it is always better to be safe than sorry and advisable that you go to your nearest accident and emergency (A&E) or local GP to be checked out.

  2. Gather all relevant information at the scene

    It is important that you collect all the relevant information in connection with your accident:

    • Details of the Luas number, the route you were on, the line you were on and the closest Luas Stop.
    • If Details of another driver(s) / people involved: name, address, contact information, vehicle registration number and vehicle insurance information. You can also offer your own information to the others involved in the accident.
    • Name and contact details of any emergency service workers at the scene – paramedic/Gardai.
    • Take a picture of the scene, from different angles; this will help your solicitor understand how the accident happened.
    • If there are any CCTV recordings of the accident, such as CCTV cameras in a nearby shop, for example, you should try to obtain this footage.
    • Record the time and date of the accident.
    • Weather conditions at the time.
  3. Report the incident to the Gardaí

    Regardless of how minor or serious the Luas accident* was, it is important that you call the Gardaí to report the accident immediately.

    For minor accidents, the Gardaí may tell you that they will not be attending the scene. It may be a case where you can settle the issue yourself. In this scenario, the appropriate information should be exchanged. In these cases, it is also important that you visit your nearest Garda station to request that they take details of the accident and to take your statement about the accident.

    For more serious Luas accidents*, where an ambulance has been called, the Gardaí may arrive at the scene to assess, take statements from the people involved and any witnesses.

  4. Contact Transdev

    If you are the driver of the vehicle involved in a Luas accident* or a passenger onboard it is important to inform Transdev so they have a record.

  5. Speak to a Luas accident accident claims solicitor*

    If you are considering moving forward with a Luas accident claim* for any personal injuries sustained it is advisable that you speak with a Luas accident claims solicitor* as soon as possible. If you are proceeding with a claim, the first step will be submitting your claim to the Injuries Board for assessment. A Luas accident solicitor* can help you in preparing your application to the Injuries Board and ensure that you follow the process in the correct format, meaning that you can move forward with your claim quickly without unnecessary delays.

    It is important to remember to keep copies of any expenses that you have incurred as a result of the accident. It is also imperative to retain copies of medical reports or Garda reports, where possible as you will need them when making a claim.

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We use our expert knowledge and 30 years’ experience to give you the voice you need. We use non-legal language and provide practical and impartial advice through every stage of the process!

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How do I make a claim?

Once you have gathered all the relevant information in relation to your injury it is then time to move forward with your claim. It is important to use a specialist Luas accident* solicitor to help you with this.

  1. Prepare information for a solicitor

    When you decide you want to move forward with your Luas accident claim* it is important to have all the relevant information to hand when contacting a solicitor. Important information to have on hand at this point is:

    • Date of the accident
    • Location of the accident
    • Details of the party at fault – including their name, address, contact information, vehicle registration number, insurance information. If the other party left the scene and you were unable to get their details – don’t worry there are still options for you to pursue a case
    • If any emergency services attended the scene, and their details
    • Specifics of what happened
    • Details of your injuries
    • Any pictures you may have taken of the scene of the accident and/or your injuries
    • Details of any witnesses
    • If there may be CCTV in the area that may have caught the accident on tape
    • Hospitals/Doctors attended with your injury
  2. Solicitor becomes your trusted advisor

    As a solicitor is aware of the Luas accident claim* process they can avoid any legal bumps in the road you might encounter if you did this yourself. It is their job to be your trusted advisor on all legal matters throughout your case.

  3. Solicitor obtains a medical report

    One of the most important document in your case is a medical report. Your solicitor will ask for your doctor’s or hospital details so he can obtain a report on your injuries. This report will then be used to allow us progress your case.

  4. Solicitor prepares the Injuries Board application

    As soon as your solicitor has gathered all the information, your Luas accident claim* will be submitted to the Personal Injuries Assessment Board for assessment. You solicitor will do this for you. Once the Injuries Board assess your claim your solicitor will revert with a suggested settlement amount. At this stage you have a choice to accept the Injuries Board assessment or reject it and move the next steps.

    At this point one of two scenarios will unfold:

    a. If both you and the party at fault accept the Injuries Board assessment, your case is settled and the person at fault will be ordered to pay settlement to you.

    b. If either you or the person at fault reject the Injuries Board assessment, then you move to the next stage and your solicitor will issue legal proceedings.

  5. Possible case outcomes

    Before you start to concern yourself with court and everything that comes with it, it’s important to understand that only a very small percentage of cases actually make it to a courtroom.

    Settlement meetings will be arranged where a settlement can be negotiated. Most cases are settled at this point without ever having to step foot into a courtroom and remember it’s your solicitor’s job to be with you every step of the way, right beside you to ensure that your best interests are met at all stages. Your solicitor is to be your trusted advisor throughout the process and to let you focus of your recovery, as they focus on settling your case.

At Tracey’s we make law accessible to all — regardless of your knowledge or experience with the claims process. For more information and a confidential discussion on your Luas accident, phone 01 649 9900 where you can speak with a member of our team straight away, or email ask@traceysolicitors.ie to tell us about your case.

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Case Settlement

If you are to proceed with a Luas accident claim* you may be entitled to claim compensation for the accident and added expenses you may have incurred. These claims are called damages.

General Damages

General damages are non-financial damages such as pain and suffering and/or physical and emotional injuries following a Luas accident*.

Special Damages

Special damages are out of pocket expenses incurred as a result of the Luas accident*, for example, loss of earnings (if you are out of work), medical bills, and added travel costs as a result of the accident (for example, travel to and from the hospital). Learn more about Special Damages

What are the Legal Time Limits?

The statute of limitations are the legal time limits on how long you have to make a claim — these vary depending on the situation. The general rule for most personal injury cases* is that the person has two years from the date of the accident or date of knowledge of the accident* to make a claim for compensation. Contacting a solicitor to discuss your case will help you in determining how long you have left to make a claim.

Learn more about Time Limits

Common Luas Accident Injuries

Being involved in a Luas accident*, can be a traumatic experience, especially if you have suffered any personal injuries*. The most common injury claims* that can occur after a Luas accident* are:

Learn more about Injury Claims

About Tracey Solicitors

We draw on more than 30 years of experience in personal injury law to provide you with expert advice and legal services.

We’re here to help you with your claim, and will work with you to ensure you understand every step of your legal journey.

Contact Us

Our friendly and experienced team are waiting to answer your call. Lines are open Monday to Friday, from 9am to 5pm.

+353 1 649 9900

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