Accident in a Public Place*

Concert Accident Claims*

An accident at a concert can occur for a number of different reasons and personal injuries can occur. Many accidents are caused as a result of a large number of people attending the event.

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Health and Safety Regulations

Overcrowding is a major issue at many festivals so it is important that the right steps are taken in order to reduce the risk of an accident occurring. Accidents can happen in any area of a festival or concert so it is essential that there are health and safety regulations and procedures in place in order to prevent injuries from being sustained.

Injuries can be sustained by people of all ages but it is important to note that concert and festival goers are aware that there are potential risks associated with any event in a public place. Making a concert accident claim is an option that some may take but often are unsure of how to get started. If you have sustained an injury while attending a concert or festival which was caused by the negligence of another party and would like to know more contact a personal injury solicitor to discuss.

Who is Liable?

When making any kind of a claim it is important to determine who is liable for the cause if the injuries sustained or the accident which you have been involved in. In some cases, this can be difficult to do depending on the circumstances in which the accident occurred.

Music Venues

The music venue may be found liable if a person sustained an injury on their premises or if the premises was found to be unsafe for the public. They must carry out frequent risk assessments which help them to both identify and eliminate potential hazards which could lead to injuries. They also have a responsibility for ensuring that the premises are kept clean and safe for all users. Failing to do so could result in an accident.

Music Festivals

As music festivals generally occur outside in public places it can be difficult to determine liability. It is often the case that the organisers of the festival or concert are found liable for failing to ensure the health and safety of attendees. They also have a responsibility and duty of care to ensure that there are regulations and procedures in place which will help to prevent both accidents and injuries.


Injuries are not just sustained by attendees of the concert or festival but also by employees who are working at the event. All employers, no matter where the work is being carried out, should ensure that the health and safety of their employees is a priority. An important part of this is ensuring that all employees have received adequate training which will allow them to carry out their job in a safe and risk-free manner. It is also important that employees receive adequate rest breaks throughout the course of their work. An important part of safety in the workplace is making sure that the working environment is practical for the work that is to be carried out. Failing to do so could result in an accident at work which the employer could be found liable for.

Common Injuries

Injuries sustained in concert accident claims include:



Overcrowding is one of the leading causes of injuries sustained at a concert or festival. As there will be a large number of people attending the concert it is important that there are procedures in place to deal with crowd control. Ticket sellers should also ensure that there are not too many tickets sold. Many injuries caused by overcrowding occur following the concert or festival where there will be large groups of people exiting the venue at the same time. There should be procedures in place to stop this from happening and the crowd should exit through a number of exits so that the groups are split into smaller and more manageable groups.


One of the most important elements of the smooth running of any festival or concert is the number of employees who are working at the event. This includes people who work in any area of the event from security to bar workers. It is important that staff are available throughout the venue in order to ensure that there are no accidents or injuries. All employees should be notified of the health and safety regulations that are in place so that they can help to ensure that accidents do not occur. Failing to have enough employees working at an event could lead to the occurrence of an accident.

Inadequate Lighting

As most of us are aware that concert venues can be dark environments. This can lead to various accidents. It is important that there is adequate lighting in all areas of the venue to ensure the health and safety of all attendees. Inadequately lit areas can make it difficult to see hazards and accidents are more likely to happen in these areas. Many claims made following an accident at a concert or festivals are made as a result of an accident which was caused by inadequate lighting at the venue.

Wet Floors

One of the leading causes of accidents at a concert or festival is wet floors and spillages which have not been cleaned up. It is important that all employees are trained on the health and safety regulations which are in place and should be made aware that all spillages need to be cleaned up in a timely manner. If this cannot be done there should be warning signs put in place to make people aware of the potential hazard.

Poor Maintenance of Venue

As concert venues may not be used on a daily basis it is important that there is regular maintenance carried out and not just following an event. This helps to ensure that there are no potential hazards which could lead to the cause of an accident involving either employees or event attendees. There should be regular risk assessments carried out which will help to identify risks and hazards. The results of this assessment should be acted on in a timely manner and there should be regular maintenance carried out on the venue.

What do I do if I'm involved in a concert accident?

Following an accident at a concert, there are a number of steps you should follow:

  1. Seek medical attention

    Your health is your wealth and should be your first priority. Immediately after an accident, take a second to assess yourself to determine if you have any injuries. Then check if anybody else involved in the accident needs medical attention. If anybody has sustained a serious injury, ensure that you contact an ambulance to attend the scene.

    You must remember that minor injuries where you ‘feel fine’ could progress to a more serious injury in the future. In this case, it is always better to be safe than sorry and advisable that you go to your nearest accident and emergency (A&E) or local GP to be checked out.

  2. Report the accident

    It is important that you report the accident to management. You may be required to assist to fill in an accident form. This is to provide them details of how the accident occurred and details of the injury. You should also request that they preserve any CCTV footage.

  3. Identify any witnesses

    Collect contact details of any witnesses to the accident – their names and contact information.

  4. Document the incident

    It is important that you collect all the relevant information in connection with your accident:

    • How the accident happened, time and date of the accident.
    • Details of any witnesses to the accident (Including staff and other customers); their names, contact information.
    • If there are any CCTV recordings of the accident.
    • Take pictures from different angles of where the accident happened and what caused you to slip, trip or fall.
    • Take pictures of any injuries you suffered, this will help your solicitor to understand how the accident happened.
  5. Speak to a personal injury solicitor

    If you are considering moving forward with a claim for any personal injuries sustained, it is advisable that you speak with a public place accident claims solicitor as soon as possible. If you are proceeding with a claim, the first step will be submitting your claim to the Injuries Board for assessment. A solicitor can help you prepare your application to the Injuries Board and ensure that you follow the process in the correct format, meaning that you can move forward with your claim quickly without unnecessary delays.

    It is important to remember to keep copies of any expenses that you have incurred as a result of the accident. It is also imperative to retain copies of medical reports or incident report forms where possible as you will need them when making a claim.

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How do I make a claim?

Once you have gathered most of the relevant information in relation to your injury it is then time to move forward with your claim. It is important to use a specialist public place accident solicitor to help you with this.

  1. Prepare information for a solicitor

    When you decide you want to move forward with your claim it is important to have as much as possible of the relevant information to hand when contacting a solicitor. Some of the important information to have on hand at this point is:

    • Date of the accident
    • Location of the accident
    • Details of who/what caused the accident
    • Specifics of what happened
    • Who did you report the accident to?
    • Is there CCTV that may have captured the accident
    • Details of your injuries
    • Details of hospital or GP attended
    • Any pictures you may have taken of the scene of the accident and/or your injuries
  2. Solicitor becomes your trusted advisor

    As a solicitor is aware of the claims process they can avoid any legal bumps in the road you might encounter if you looked after this matter yourself. It is their job to be your trusted advisor on all legal matters throughout your case.

  3. Solicitor obtains a medical report

    One of the most important documents in your case is a medical report. Your solicitor will ask for your doctor’s or hospital details so he can obtain a report on your injuries. This report will then be used to allow us to progress your case.

  4. Solicitor prepares the Injuries Board application

    As soon as your solicitor has gathered all the information, your accident claim will be submitted to the Personal Injuries Assessment Board for assessment. Your solicitor will do this for you. Once the Injuries Board assess your claim your solicitor will revert with a suggested settlement amount. At this stage, you have a choice to accept the Injuries Board assessment or reject it and move to the next steps.

    At this point one of two scenarios will unfold:

    a. If both you and the other party accept the Injuries Board assessment, your case is settled and the person at fault will be ordered to pay settlement to you.

    b. If either you or the other party reject the Injuries Board assessment, then you move to the next stage and your solicitor will issue legal proceedings.

  5. Possible case outcomes

    Before you start to concern yourself with court and everything that comes with it, it’s important to understand that only a very small percentage of cases actually make it to a courtroom.

    Settlement meetings will be arranged where a settlement can be negotiated. Most cases are settled at this point prior to a court hearing date without you ever having to step foot into a courtroom and remember it’s your solicitor’s job to be with you every step of the way, right beside you to ensure that your best interests are met at all stages. Your solicitor is to be your trusted advisor throughout the process and this allows you to focus on your recovery, as they focus on settling your case.

At Tracey Solicitors LLP, we make law accessible to all – regardless of your knowledge or experience with the claims process. For more information and a confidential discussion on your accident, phone 01 649 9900 or email to tell us about your case, where you can speak with a member of our team straight away.

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Case Settlement

If you are to proceed with a concert accident claim you may be entitled to recoup costs to you as a result of the accident. This is along with added expenses you may have incurred, these claims are called damages:

General Damages

General damages are non-financial damages such as pain and suffering and/or physical and emotional injuries following an accident.

Special Damages

Special damages are out of pocket expenses incurred as a result of an accident at a concert, for example, loss of earnings (if you are out of work), medical bills, and added travel costs as a result of the accident (for example, travel to and from the hospital). Learn more about Special Damages.

What are the Legal Time Limits?

The statute of limitations are the legal time limits on how long you have to make a claim — these vary depending on the situation. The general rule for most personal injury cases is that the person has two years from the date of the accident or date of knowledge of the accident to make a claim for compensation. Contacting a solicitor to discuss your case will help you in determining how long you have left to make a claim.

Learn more about Time Limits

About Tracey Solicitors LLP

We draw on more than 35 years of experience in personal injury law to provide you with expert advice and legal services.

We’re here to help you with your claim, and will work with you to ensure you understand every step of your legal journey.

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Our friendly and experienced team are waiting to answer your call. Lines are open Monday to Friday, from 9am to 5pm.

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