Supermarket Accident Claim *
Supermarket accidents * are very common type of public liability claim *. Accidents can happen both in the store, the car park and in surrounding public areas that the store is responsible for.
Supermarket owners and managers have a duty of care to ensure that all customers and staff are provided with a safe environment whether they are working or shopping. They have a responsibility to carry out regular risk assessments and eliminate any potential hazards. They must have sufficient health and safety regulations in place in order to prevent accidents and injuries.
Who is responsible?
Following a supermarket accident * it can be difficult to determine who was responsible for the accident. In most cases, it will be the manager of the supermarket who will be liable providing that they did not provide a safe space for employees and customers. Under the Occupiers’ Liability Act 1995, an occupier of a building has a duty of care to ensure that all visitors are safe and looked after while visiting the building. Occupiers of a supermarket need to make sure that all potential hazards are eliminated before they cause an accident to customers in the shop.
It is not always the fault of the occupier of the supermarket who is at fault. In some cases, it may be an employee who has acted negligently in the course of their work. They may have failed to stack items correctly on a shelf or may not have cleaned up a spill or wet floor promptly which led to an accident. Providing that they have been given the correct training by their employer then the employee will be at fault for your injuries as they would have acted in a negligent and unsafe manner.
Accidents can also be caused other customers of the store who may have acted negligently. Most accidents caused by members of the public are caused by leaving trollies in the middle of aisles or not taking adequate care when making their way around the supermarket.
When making a claim for injuries * caused by a supermarket accident * it is important to determine who was at fault for the accident. This information is needed to proceed with a claim. It would be advised to obtain contact details of the person at fault once you have determined who was responsible for the accident. You should also take photos of the scene and obtain any CCTV footage which may help in determining who is at fault for your injuries.
Common Accidents *
- Slipping on wet floors/spillages *
- Being hit by items falling from shelves *
- Tripping over mats and merchandise in the aisles *
- Back injuries as a result of poor manual handling *
- Slip, trip or fall accidents in the car park *
- Food poisoning from unsafe or out of date food *
- Lift accidents
These accidents can cause various injuries to both customers and staff. These injuries can include;
- Head and brain injuries *
- Back and spinal cord injuries *
- Cuts and lacerations
- Fractures, broken bones and sprains
- Wet floor accidents where there is no wet floor warning sign *
- Packaging and merchandise left on the floor
- Improperly positioned mats
- Items not stored correctly on shelves
- Unstable displays and shelving
- Obstacles in aisles
- Faulty trollies
- Uneven surfaces
- Defective doors
- Faulty escalators and lifts
- Faulty products
- Staff negligence
- Faulty equipment and machinery
- Poor manual handling training
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