In May of 2018, Grace paid for several items before going to leave the store, she noticed a pair of shorts on her way out and asked a nearby shop assistant if it would be possible to exchange the shorts she had just bought. Grace was short on time so decided against the exchange and put the shorts she had bought back in her bag and placed the other pair she had been looking at back on the table.
Afterwards she was approached by a security man employed by the store she had just exited. He shouted at the top of his voice words to the effect of “Hey, hey you didn’t pay!”, in a manner which was clearly audible to the members of the public in the vicinity. Grace quickly told the man she had in fact paid for the shorts and showed him her receipt. The security man was not satisfied with the proof of the receipt and further insisted that Grace had not paid for the shorts. Grace had to return to the store where she was spoken to by a manager in a public setting, her bag was searched, and her receipt was examined for a second time.
The words spoken by the security guard falsely accused Grace of shoplifting implied false, misleading, inaccurate, and untrue statements about her. Since the incident, Grace has suffered stress, emotional suffering, embarrassment, loss and has been brought into public scandal, odium, and contempt in her local area.
Court proceedings were instigated, and the case was brought to a successful conclusion.
The case was settled in the Circuit Court on the 24th of June 2022 for the sum of €9,000.
*Note: Client name changed for GDPR reasons.
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