Case Study

Case Summary

Incident

Gary was working as a data centre technician. Part of his job required him to fix any issues related to large computers. To do this, he needed to connect his laptop to the computer and sit on a foldable chair beside it.

As Gary sat down on one of the foldable chairs, suddenly and without warning, the chair collapsed beneath him and he landed on the concrete floor, hitting his back and neck. Gary was shaken from the fall and felt a cramp in his left leg. He got to his feet and initially thought he would be able to continue working, however shortly after the fall, he started to feel a severe pain across his neck and shoulders.

The pain did not resolve after a week, so Gary attended his GP who then referred him onto a physiotherapist. He attended the physiotherapist for eight sessions.

Despite the physiotherapy, the pain remained ongoing, so Gary was assessed at a hospital. MRI scans showed that he had injured his spine in the neck and upper back region. He was treated with injections as well as further physiotherapy.

Gary was absent from work for two weeks after the accident. Simple tasks, such as opening doors, pulling heavy objects, and stepping off step ladders caused a lot of pain in his neck. Standing up from his desk abruptly also caused discomfort. He also had to stop cycling to work for a while as hitting any bumps would cause severe pain.

The injections and ongoing physiotherapy over three and a half years were successful in reducing Gary’s pain and discomfort.

Every employer bears the responsibility to ensure the well-being of their workers and to provide a safe and hazard-free work environment. In this case, the employer failed to provide safe working equipment to Gary, which resulted in a serious accident.

Case progression

The Injuries Resolution Board assessed the injury at €15,000. Solicitor Ruth Foy reviewed the Injuries Resolution Board assessment and felt that it did not properly compensate Gary for the injuries incurred. Ruth instead instigated Court proceedings, and the case was brought to a successful conclusion.

Case settlement

The case was settled on the 21^st of May 2025 for €27,500. This was a great result for our client. We are all very proud of the work put in by Ruth and her team to achieve this excellent outcome.

*Note: Client name changed for GDPR reasons.

Frequently Asked Questions

1. How do I report a workplace accident?

   It is important to immediately take the following steps after the occurrence of an accident at work.

   • Report the accident immediately to your superior and ensure that an accident report is completed and you are given a copy of it.
   • Seek medical attention immediately and ensure that your doctor or hospital personnel keep detailed records of the accident.

   There are strict obligations on employers under the Health & Safety Acts together with other legislation to ensure that employees have a safe system of work and that employees are properly trained in the tasks that they are carrying out and that they are provided with proper equipment in the course of their employment.

2. What to do after an accident at work?

   After an accident at work and before making a work related claim, your first priority should be to seek medical attention. In minor workplace incidents whereby you have a slip, trip or fall, you may feel as though you are fine, but what you don’t realise is that the minor injury you have suffered could develop into a bigger health issue for you. Assessing your health after an accident is a critical first step.

   Once you have had a medical assessment there are a number of steps you will follow:

   1. Report the accident to your superior

   Before making work related claims it is important that you notify your manager at work as to the accident that occurred. You need you to inform them of the injuries you suffered and the cause of the accident. It is advisable for you to seek confirmation from your superior that you have reported the accident, whether it is written or electronic.

   2. Seek legal advice from a personal injury solicitor

   Once you have reported the accident, it is important that you seek advice from a personal injury solicitor who has experience with accidents in the workplace. They can then talk you through the next steps as to what is involved when making work related claims.

   In the event that you do decide to take a personal injury claim, you are not obliged to personally tell your employer. Your solicitor can write to your employer and notify them of the claim. Some of our clients have told us that they feel that it would be better for them to inform their employer that a claim was being made and that their solicitor would be in touch. This is a matter for each client. Generally, we would advise that all communications regarding the case take place between the legal representatives.

3. What information will my solicitor need to make a claim?

   In order for your solicitor to proceed with a personal injury claim for you they will need the following information:

   • Details of the person who caused the accident.
   • Names, addresses and contact information of any witnesses to the accident.
   • Where available, photographs of the location of the accident, paying particular attention to the item or area where the accident happened.
   • Name of Gardaí/police and station where the accident was reported – names of any Gardaí who attended the scene of the accident (where applicable).
   • Medical records detailing any injuries/treatment following the accident.
   • Details of any costs incurred following the accident (keep your receipts).
   • Details of any loss of earnings and details of any future loss of earnings if you are to be out of work for a long period of time.
   • Cost of medical treatment – details of future medical treatment needed.