Shopping Centre Accident Claim *
Shopping centre accidents * are a very common type of public liability claim *. Accidents can happen both in the shopping centre, the car park and in surrounding public areas that the shopping centre is responsible for.
Shopping centre owners and managers have a duty of care to ensure that all customers and staff are provided with a safe environment whether they are working or shopping. They have a responsibility to carry out regular risk assessments and eliminate any potential hazards. They must have sufficient health and safety regulations in place in order to prevent accidents and injuries.
Who is responsible?
Following a shopping centre accident *, it can be difficult to determine who was responsible for the accident. In most cases, it will be the manager of the shopping centre who will be liable providing that they did not provide a safe space for employees and customers. Under the Occupiers’ Liability Act 1995, an occupier of a building has a duty of care to ensure that all visitors are safe and looked after while visiting the shopping centre. Occupiers of a shopping centre need to make sure that all potential hazards are eliminated before they cause an accident to a customer or employee.
It is not always the occupier of the shopping centre who is at fault. In some cases, it may be an employee who has acted negligently in the course of their work. They may have left trip hazards on the floor or may not have cleaned up a spill or wet floor promptly which led to an accident. Providing that they have been given the correct training by their employer then the employee will be at fault for your injuries as they would have acted in a negligent and unsafe manner.
Accidents can also be caused by other occupants of the shopping centre who may have acted negligently. Most accidents caused by members of the public are caused by leaving trollies in the middle of aisles or not taking adequate care when making their way around the shopping centre.
When making a shopping centre injury claim *, it is important to determine who was at fault for the accident. This information is needed to proceed with a claim. It would be advised to obtain contact details of the person at fault once you have determined who was responsible for the accident. The injured party should also take photos of the scene and obtain any CCTV footage which may help in determining who is at fault for your injuries.
Types of Shopping Centre Accidents
- Slipping on wet floors/spillages *
- Tripping over mats and merchandise on the floor *
- Back injuries as a result of poor manual handling *
- Slip, trip or fall accidents in the car park *
- Lift accidents *
These accidents can cause various injuries to both customers and staff. These injuries can include:
- Head and brain injuries *
- Back and spinal cord injuries *
- Cuts and lacerations
- Fractures, broken bones and sprains
Causes of Shopping Centre Accidents *
- Wet floor accidents where there is no wet floor warning sign *
- Packaging and merchandise left on the floor
- Improperly positioned mats
- Unstable displays
- Obstacles on the floor
- Faulty trollies
- Uneven surfaces
- Defective doors
- Faulty escalators and lifts
- Staff negligence
- Faulty equipment and machinery
- Poor manual handling training
Tell Us About Your Case
With 30 years’ experience as specialist personal injury solicitors *, Tracey Solicitors ensure not to overwhelm you with legal jargon. We can provide you with legal advice and guidance with your best interest at heart, in a language that you can understand.