Hotel Accident Claim *
Hotel accident claims * occur when a guest, visitor or employee sustains an injury as a result of the negligence of the hotel to provide a safe environment. These claims are usually made against the owner/management of the hotel for not adhering to the duty of care that is expected of a hotel towards all visitors and staff.
Accidents can happen in any part of a hotel and it is the responsibility of the owner and management to ensure that they are providing a safe environment for guests and employees. A hotel owner must carry out frequent health and safety checks to ensure that there are no potential risks of safety hazards and so that there is no hotel negligence on their part. If you have suffered an injury or accident at a hotel which was booked through a package holiday then it is important that you contact your travel agent to inform them of this also.
The majority of claims for hotel accidents are for personal injury *. The claimant needs to prove that the hotel owner did not show a reasonable duty of care to them and that this led to the accident. If you are an employee making a claim for an accident at work *, you may need to prove that they did not provide the correct safety equipment and training that you need to safely carry out your job.
The Occupiers’ Liability Act 1995 states that an occupier of a building has a duty of care to all visitors to provide a safe environment for them. The health and safety of a hotel owners guests should be their first priority and they should do everything they can to ensure that there are no hazards which may cause accident or injury to them.
Common Hotel Accidents *
- Slips, trips and falls *
- Cuts, lacerations and burns
- Food poisoning *
- Manual handling accidents and injuries *
- Swimming Pool Accidents *
- Bed Bugs
- Poor Lighting
- Escalator and lift accidents *
- Falling objects
- Uneven flooring
- Faulty stairs
- Poorly maintained furniture
- Car Park Accidents *
When can a Hotel Be Liable for Personal Injuries *?
Some of the most common hotel accidents where a hotel may be held liable are:
The most common cause of hotel accidents * is wet floors which have not been cleaned up by employees of the hotel. Any spillages on a floor should be cleaned up immediately or a wet floor sign should be put down to warn people of the potential hazard.
Contaminated food or water
Food poisoning is another very common cause of hotel accidents *. This is usually caused by contaminated food or water. If you are staying in a hotel abroad they may have different standards of health and safety which may result in you contracting food poisoning. This could be unfiltered water or the incorrect preparation of food.
Many hotel corridors can be quite dark and have low lighting, especially at night time. This can lead to trips and falls.
Lack of training in manual handling and health and safety
This is generally an accident associated with hotel employees who have not received the adequate training in relation to manual handling. All employers should ensure that all of their staff have the correct training to carry out their job. Incorrect manual handling can lead to injury which may leave the injured person out of work for a period of time.
Faulty or broken furniture and equipment
As hotels are used by a large number of people, furniture may become broken quicker due to more wear and tear. If hotel furniture is not updated regularly it can become faulty causing injury and accidents *. Broken furniture can collapse suddenly causing back injuries and broken bones.
How to Calculate the Value of a Hotel Injury Claim *?
If you have had an accident in a hotel, the value of your claim will depend on factors such as:
- The severity of your injury
- The cause of your accident
- Your medical bills
- Your future medical care
- Your lost earnings
- Your future lost earnings
The Injuries Board Book of Quantum takes into account past personal injury cases * to help value a claim. For more information, check out our compensation claims estimator * to learn how to value your claim.
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