Flight Frights

It’s that time of year when many of us are jetting off to the sun, sea and sand. In most cases, we will turn up at the airport, check in, hop on board the flight and arrive at our dream destination…

But what do you do when you are faced with an unexpected flight cancellation?

Well, you are entitled to:

Refund of your ticket cost within seven days or

Re-routing to your destination as soon as possible or

Re-routing to your destination at a time to suit you (subject to availability) and

Compensation (unless the airline can prove that the cancellation was caused by an extraordinary circumstance which could not have been avoided, even if all reasonable measures had been taken)

Refund & Compensation

Flight Type Compensation
Flights of 1,500 km or less €250
Flights of over 1,500 km within the EU and
other flights between 1,500 and 3,500 km
€400
All other flights €600

 

Re-Routing & Compensation

If you chose to be re-routed and you are entitled to compensation, the amount of compensation depends on the length of delay as follows:

Flight Type Delay Compensation
Flights of 1500km or less 2 hours or less €125
Flights of 1500km or less more than 2 hours €250
Flights of over 1,500 km within the EU and
other flights between 1,500 and 3,500 km
3 hours or less €200
Flights of over 1,500 km within the EU and
other flights between 1,500 and 3,500 km
more than 3 hours €400
All other flights 4 hours or less €300
All other flights more than 4 hours €600

More information www.aviationreg.ie